UK Consumer Insights 2009: Comet – Electricals – Aarkstore Enterprise

UK Consumer Insights 2008 are based around individual retailers and provide a highly detailed, data-rich overview of a retailer’s customers, drawing on a nationwide survey of 6,000 shoppers each year.

Reasons to Purchase

*New analysis, unique to these reports shows details about non-converting visitors including where they main shop and who they are.
*Analysis by non-standard demographics is also presented to give a comprehensive picture of a retailer’s customers.
*Key demographics include among others, sex, age, social class, television region, marital status, housing tenure, working status and ACORN group.
 
 
Table of Contents :
“About the cDNA programme 3

Section 1: At a glance summary 4
- At a glance summary 5

Section 2: Share of shoppers 6
- Comet share of shoppers 7
- Comet share of shoppers by demographics 8
- Comet share of shoppers by television region 9
- Comet share of shoppers by household characteristics 10
- Comet share of shoppers by other characteristics and ACORN classification 11

Section 3: Conversion and non-conversion 12
- Comet conversion of visitors to main users 13
- Comet conversion of visitors to main users by demographics and region 14
- Comet conversion of visitors to main users by household characteristics 15
- Non-converting customers 16
- Profile of Comet non-converting customers by demographics and region 17

Section 4: Shopper profiles 18
- Comet profile of shoppers by demographics 19
- Comet profile of shoppers by television region 20
- Comet profile of shoppers by household characteristics 21
- Comet profile of shoppers by other characteristics and ACORN classification 22

Section 5: Loyalty 23
- Comet loyalty of main users 24
- Comet loyalty of main users by demographics and region 25
- Comet loyalty of main users by household characteristics 26
- Comet basic drivers of loyalty and disloyalty 27
- Comet detailed drivers of loyalty 28

Section 6: Competition 29
- Competition in electricals 30
- Cross sector competitor dynamics 31

Appendix 32
Basic Methodology 33
Detailed Methodology 34″

For More Information Kindly Visit Below Link :
http://www.aarkstore.com/reports/UK-Consumer-Insights-2009-Comet-Electricals-15635.html

UK Consumer Insights 2009: Asda – Homewares – Aarkstore Enterprise

UK Consumer Insights 2009 are based around individual retailers and provide a highly detailed, data-rich overview of a retailer’s customers, drawing on a nationwide survey of 6,000 shoppers each year.

Reasons to Purchase

*New analysis, unique to these reports shows details about non-converting visitors including where they main shop and who they are.
*Analysis by non-standard demographics is also presented to give a comprehensive picture of a retailer’s customers.
*Key demographics include among others, sex, age, social class, television region, marital status, housing tenure, working status and ACORN group.
 
 
Table of Contents : 
“About the cDNA programme 3

Section 1: At a glance summary 4
- At a glance summary 5

Section 2: Share of shoppers 6
- Asda share of shoppers 7
- Asda share of shoppers by demographics 8
- Asda share of shoppers by television region 9
- Asda share of shoppers by household characteristics 10
- Asda share of shoppers by other characteristics and ACORN classification 11

Section 3: Conversion and non-conversion 12
- Asda conversion of visitors to main users 13
- Asda conversion of visitors to main users by demographics and region 14
- Asda conversion of visitors to main users by household characteristics 15
- Non-converting customers 16
- Profile of Asda non-converting customers by demographics and region 17

Section 4: Shopper profiles 18
- Asda profile of shoppers by demographics 19
- Asda profile of shoppers by television region 20
- Asda profile of shoppers by household characteristics 21
- Asda profile of shoppers by other characteristics and ACORN classification 22

Section 5: Loyalty 23
- Asda loyalty of main users 24
- Asda loyalty of main users by demographics and region 25
- Asda loyalty of main users by household characteristics 26
- Asda basic drivers of loyalty and disloyalty 27
- Asda detailed drivers of loyalty 28

Section 6: Competition 29
- Competition in homewares 30
- Cross sector competitor dynamics 31

For More Information Kindly Visit Below Link :
http://www.aarkstore.com/reports/UK-Consumer-Insights-2009-Asda-Homewares-15632.html

Where Britain Shops 2009: Department Stores – Aarkstore Enterprise

The recession has given rise to more cautious consumers, changing the way they shop department stores and how they use them. Where Britain Shops 2009: Department Stores provides a comprehensive analysis of the shopping habits of UK department store shoppers. It presents a detailed examination of shopping by sector, customer profiles, demographics and socio-economic trends.

Scope

*A wide-ranging analysis of the way customers shop in department stores, complete with profiles of the following seven retailers:
*Debenhams, Fenwick, John Lewis, House of Fraser, Marks & Spencer Selfridges and TJ Hughes.
*In each of the 8 categories profiled the report provides a socio-economic breakdown of shoppers, analysis of competitors used and sector penetrations.
*For each profiled department store, this report provides a socio-economic breakdown of its customer base and cross sector shopping data.

Highlights

More shoppers are visiting department stores. 49.0% of all UK shoppers make regular purchases at department stores, the highest level it has been in the last nine years. The 3.3 percentage point increase on the previous year is the greatest uplift since 2003 and has partly been driven by more frequent, well advertised promotional days.

Men have also grown their share of all department store shoppers by 2.8 percentage points to 42.1%. The proportion of male department store shoppers has grown in five of the eight sectors, with the exception of clothing, footwear and personal care, highlighting the growing appeal of department stores across a broad range of sectors.

The sector where department stores have gained the greatest share of that sector’s shoppers is food & grocery. This has largely been achieved through Marks & Spencer offering more promotions on its food offer such as the ‘Dine for two for £10′ offer.

Reasons to Purchase

*Where Britain Shops is one of the most comprehensive studies of its kind, drawing on a nationwide survey of 6,000 shoppers each year.
*Verdict’s thorough understanding of retail issues enables us to interpret data from an informed viewpoint and explore the implications for retailers.
*With competition between department stores is more fierce than ever, understanding customer motivations for using them has never been more important.

For More Information Kindly Visit Below Link :
http://www.aarkstore.com/reports/Where-Britain-Shops-2009-Department-Stores-15611.html

UK Consumer Satisfaction Index 2009: Sector Summary – Aarkstore Enterprise

In an intensely competitive retail market, keeping customers satisfied has never been more important. Retailers need to understand how they satisfy their shoppers in order to enhance their appeal and increase customer loyalty. Moreover, an insight into what drives customer satisfaction at competitors is essential to win customers from them.
 
 Scope
 
 Measures and ranks customer satisfaction for all significant retailers in the sector over six years (2004-2009).
 Includes ratings for eight performance metrics: price, range, quality, service, convenience, ambience, layout and facilities.
 Covers eight retailer sectors: clothing, DIY, electricals, food & grocery, footwear, homewares, music & video and personal care.
 
 Highlights
 
 John Lewis has retained the top spot in the 2009 Consumer Satisfaction Index. Despite its overall satisfaction score falling one point short of its record high in 2008, John Lewis maintains its considerable lead over all other retailers. The department store achieved particularly high scores in service, quality and facilities.
 
 IKEA has gained an impressive three places on its 2008 position and is now ranked second. IKEA scores highly for facilities and layout, while performing strongly on product range. The retailer has benefited from the launch of its transactional website and is making improvements to its convenience credentials.
 
 Amazon is third and is the only pureplay specialist in the top ten. Amazon provides an easy to use, well designed and innovative website, with a range of user-friendly features and a high level of customer service and flexible delivery options – reflected in its high facilities and convenience scores.
 
 Reasons to Purchase
 
 Identify the preferences of your shoppers and how successful you are in delivering on them to help you retain your customers.
 Understand the weaknesses of your competitors’ customer proposition and exploit it to your advantage.
 Independently track how strategies and management policy are affecting or influencing customer satisfaction.

For more information, kindly visit :
http://www.aarkstore.com/reports/UK-Consumer-Satisfaction-Index-2009-Sector-Summary-15043.html

Relatede Reports:

 UK Consumer Satisfaction Index 2009; Personal Care
 UK Consumer Insights 2008: Boots – Personal Care
 UK Consumer Insights 2008: Superdrug – Personal Care
 UK Consumer Satisfaction Index 2009 Music & Video
 UK Consumer Satisfaction Index 2009: Homewares
 UK Consumer Satisfaction Index 2009: Food & Grocery
 UK Consumer Satisfaction Index 2009 Electricals
 UK Consumer Satisfaction Index 2009 – DIY
UK Consumer Satisfaction Index 2009; Personal Care

Retail Futures: UK Clothing & Footwear Q2 2009 – Aarkstore Enterprise

Retail Futures is a unique forecasting tool providing dynamic, accurate forecasts of market demand and price pressures – with full explanation of assumptions made – every three months. Seven sectors forecasts are available (Clothing & Footwear, DIY & Gardening, Electricals, Furniture & Floorcoverings, Food & Grocery, Health & Beauty and Homewares) and a Sector Summary forecast.
 
 Reasons to Purchase
 
 This unique tool takes account of the latest retail events. It tracks short term changes in retail and quantifies their impact on category sales.
 The reliable and accurate data exposes opportunities for growth and is a key operational planning tool to aid tactical and strategic decision-making.
 It allows you to benchmark performance with confidence and set effective targets to help maximise performance.

For more information, visit us at:
http://www.aarkstore.com/reports/Retail-Futures-UK-Clothing-Footwear-Q2-2009-14528.html

UK Department Stores 2009 – Aarkstore Enterprise

The UK department store sector has been through a period of change since the millennium driven by exits and consolidation. It now faces further contraction as the non-food sector suffers during the recession. This report examines expenditure trends in the sector, the performance of the market leaders and highlights threats and opportunities available to drive future growth.

Scope

Consumer expenditure via department stores 1999-2009e, growth and inflation/deflation trends, store numbers, space and sales densities.
Market shares 2004-2009e, sales, space, operating profits and margin and sales and profit densities of Top Ten retailers in the sector.
Trading and space performance, with product allocation, of Top Ten department store operators, including analysis and outlook for each.

Highlights

The department store sector came to a virtual halt in 2008, with 0.1% growth. The core department store shopper, the 45+s saw their incomes cut by falling interest rates, and were hit by pension worries, declining house prices and fuel and food inflation. In 2009 we expect the market to be even tougher, falling -2.6% to £13.95bn.

In 2008 and 2009 together, the sector is set to increase its floorspace by 5.6%. This extra capacity is coming into a market with consumer demand in steep decline. As a result, average sales densities per square foot will decline by 5.7% in 2009 alone, to £353 per sq ft, putting operating profit margins under severe pressure.

Supermarkets are an increasing competitive threat to department stores. The expansion of their non-food ranges as well as the development of new formats, Internet retailing and higher quality products have the potential to take sales from midmarket operators. This is particularly true in a climate where customers are trading down.

Reasons to Purchase

Understand the issues that face the department store sector and the opportunities available for growth.
Discover how previous recessionary trends affect each sector and how retailers can exploit this.
Identify where the risks lie for the sector and individual operators.
 
For more information, visit us at:
http://www.aarkstore.com/reports/UK-Department-Stores-2009-14520.html