UK Consumer Insights 2009: Asda – Homewares – Aarkstore Enterprise

UK Consumer Insights 2009 are based around individual retailers and provide a highly detailed, data-rich overview of a retailer’s customers, drawing on a nationwide survey of 6,000 shoppers each year.

Reasons to Purchase

*New analysis, unique to these reports shows details about non-converting visitors including where they main shop and who they are.
*Analysis by non-standard demographics is also presented to give a comprehensive picture of a retailer’s customers.
*Key demographics include among others, sex, age, social class, television region, marital status, housing tenure, working status and ACORN group.
 
 
Table of Contents : 
“About the cDNA programme 3

Section 1: At a glance summary 4
- At a glance summary 5

Section 2: Share of shoppers 6
- Asda share of shoppers 7
- Asda share of shoppers by demographics 8
- Asda share of shoppers by television region 9
- Asda share of shoppers by household characteristics 10
- Asda share of shoppers by other characteristics and ACORN classification 11

Section 3: Conversion and non-conversion 12
- Asda conversion of visitors to main users 13
- Asda conversion of visitors to main users by demographics and region 14
- Asda conversion of visitors to main users by household characteristics 15
- Non-converting customers 16
- Profile of Asda non-converting customers by demographics and region 17

Section 4: Shopper profiles 18
- Asda profile of shoppers by demographics 19
- Asda profile of shoppers by television region 20
- Asda profile of shoppers by household characteristics 21
- Asda profile of shoppers by other characteristics and ACORN classification 22

Section 5: Loyalty 23
- Asda loyalty of main users 24
- Asda loyalty of main users by demographics and region 25
- Asda loyalty of main users by household characteristics 26
- Asda basic drivers of loyalty and disloyalty 27
- Asda detailed drivers of loyalty 28

Section 6: Competition 29
- Competition in homewares 30
- Cross sector competitor dynamics 31

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UK Consumer Satisfaction Index 2009: Sector Summary – Aarkstore Enterprise

In an intensely competitive retail market, keeping customers satisfied has never been more important. Retailers need to understand how they satisfy their shoppers in order to enhance their appeal and increase customer loyalty. Moreover, an insight into what drives customer satisfaction at competitors is essential to win customers from them.
 
 Scope
 
 Measures and ranks customer satisfaction for all significant retailers in the sector over six years (2004-2009).
 Includes ratings for eight performance metrics: price, range, quality, service, convenience, ambience, layout and facilities.
 Covers eight retailer sectors: clothing, DIY, electricals, food & grocery, footwear, homewares, music & video and personal care.
 
 Highlights
 
 John Lewis has retained the top spot in the 2009 Consumer Satisfaction Index. Despite its overall satisfaction score falling one point short of its record high in 2008, John Lewis maintains its considerable lead over all other retailers. The department store achieved particularly high scores in service, quality and facilities.
 
 IKEA has gained an impressive three places on its 2008 position and is now ranked second. IKEA scores highly for facilities and layout, while performing strongly on product range. The retailer has benefited from the launch of its transactional website and is making improvements to its convenience credentials.
 
 Amazon is third and is the only pureplay specialist in the top ten. Amazon provides an easy to use, well designed and innovative website, with a range of user-friendly features and a high level of customer service and flexible delivery options – reflected in its high facilities and convenience scores.
 
 Reasons to Purchase
 
 Identify the preferences of your shoppers and how successful you are in delivering on them to help you retain your customers.
 Understand the weaknesses of your competitors’ customer proposition and exploit it to your advantage.
 Independently track how strategies and management policy are affecting or influencing customer satisfaction.

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Relatede Reports:

 UK Consumer Satisfaction Index 2009; Personal Care
 UK Consumer Insights 2008: Boots – Personal Care
 UK Consumer Insights 2008: Superdrug – Personal Care
 UK Consumer Satisfaction Index 2009 Music & Video
 UK Consumer Satisfaction Index 2009: Homewares
 UK Consumer Satisfaction Index 2009: Food & Grocery
 UK Consumer Satisfaction Index 2009 Electricals
 UK Consumer Satisfaction Index 2009 – DIY
UK Consumer Satisfaction Index 2009; Personal Care

UK Furniture & Floorcoverings Retailers 2009 – Aarkstore Enterprise

This report takes an in depth look at the UK furniture & floorcoverings retail market, assessing the impact of the consumer downturn on both furniture and floorcovering sectors and the outlook for the market. The performance of 13 major players and seven smaller operators is examined in detail including market share performance.

Scope

Comprehensive market coverage – 10 years’ data on furniture & floorcoverings expenditure.
Market shares and key operating statistics of leading specialist and non-specialist operators.
Retailer profiles include operating statistics and margins, sales per sq ft, sales, store and space growth, plus company outlook.

Highlights

Estimates that total spending in furniture & floorcoverings declined by 6.3% in 2008 as the economic storm struck the sector more than any other. This makes 2008 the market’s worst performance in recent history. While many leading players increased market share, most experienced falling sales and profit margin erosion.

Furniture & floorcoverings retailers have across the board seen like-for-like sales move into reverse and the rate of store closures has accelerated to its fastest pace in Verdict’s 25-year history.

The combination of rising costs and falling consumer demand has tested many specialists to the absolute limit with a number of well known names forced into administration over the past year. Good news is hard to come by, even for strong retailers.

Reasons to Purchase

Benchmark performance across the sector on key operating parameters using unique market data, comparable sales densities and operating margins.
Make informed strategic decisions using this report’s 10 year datasets displaying the market’s evolution.
Be aware of the challenges facing all operators in the market and how dire trading conditions are impacting different retail formats.
 
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Retail Futures: UK Composite Q1 2009 – Aarkstore Enterprise

Retail Futures is a unique forecasting tool providing dynamic, accurate forecasts of market demand and price pressures – with full explanation of assumptions made – every three months. Seven sectors forecasts are available (Clothing & Footwear, DIY & Gardening, Electricals, Furniture & Floorcoverings, Food & Grocery, Health & Beauty and Homewares) and a Sector Summary forecast.

Reasons to Purchase

This unique tool takes account of the latest retail events. It tracks short term changes in retail and quantifies their impact on category sales.

The reliable and accurate data exposes opportunities for growth and is a key operational planning tool to aid tactical and strategic decision-making.

It allows you to benchmark performance with confidence and set effective targets to help maximise performance.

For more information, kindly visit :
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Retail Futures: UK Furniture & Floorcoverings Q2 2009 – Aarkstore Enterprise

Retail Futures is a unique forecasting tool providing dynamic, accurate forecasts of market demand and price pressures – with full explanation of assumptions made – every three months. Seven sectors forecasts are available (Clothing & Footwear, DIY & Gardening, Electricals, Furniture & Floorcoverings, Food & Grocery, Health & Beauty and Homewares) and a Sector Summary forecast.

Reasons to Purchase

This unique tool takes account of the latest retail events. It tracks short term changes in retail and quantifies their impact on category sales.
The reliable and accurate data exposes opportunities for growth and is a key operational planning tool to aid tactical and strategic decision-making.
It allows you to benchmark performance with confidence and set effective targets to help maximise performance.
 
For more information, kindly visit :
http://www.aarkstore.com/reports/Retail-Futures-UK-Furniture-Floorcoverings-Q2-2009-14526.html

Welcome to Aarkstore Market Research Aggregation

We specialize in providing online market business information on market research reports, books, magazines, conference booking at competitive prices, and strive to provide excellent and innovative service to our customers. We are built on the premise that reading is valuable, capable of stirring emotions and firing the imagination. Whether you’re looking for new product trends or competitive analysis of a new or existing market, Aarkstore.com has the best resource offerings and the expertise to make sure you get the right product every time. 
 
http://www.aarkstore.com

American Demand for Office Furniture and Trends with Forecast to 2010

This reference work provides an in-depth analysis of the American office furniture market. We distinguish between numerous product categories, including wooden furniture, metal furniture, chairs, ergonomic products, furniture systems, space dividers, and more. Corporate clients are segregated and analyzed according to geographic location, their industry affiliation and size, as well as the occupation, sex and age of the end-users. The study deals with new trends and the changing environment in modern offices. Forecasts are provided up to 2010. A full index is provided for easy referencing.
 
 
Table of Contents : 
THE SIZE OF THE MARKET BY PRODUCT CATEGORY AND REGION

CLIENT CATEGORIES

CLIENT GROUPS BY INDUSTRY

CLIENT GROUPS BY SIZE

CLIENT GROUPS BY OCCUPATION OF THE END-USER

CLIENT GROUPS BY SEX AND AGE OF THE END-USER

MARKET FORCES

THE PACE OF THE ECONOMY

GROWTH OF THE SERVICE INDUSTRIES

COMMERCIAL CONSTRUCTION ACTIVITY

THE CHANGING OFFICE ENVIRONMENT

Office Automation

Demand for Ergonomics and Aesthetics

Demand for Space Efficient Furniture

The Growing Influence of Interior Designers and Facility Managers

FORECAST AND ANTICIPATED TRENDS

THE U.S. ECONOMIC OUTLOOK

ANTICIPATED GROWTH IN THE SERVICE INDUSTRIES

ANTICIPATED COMMERCIAL CONSTRUCTION

ANTICIPATED OFFICE FURNITURE DEMAND

ANTICIPATED OFFICE FURNITURE DEMAND BY TYPE

 
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American Furniture Standards By Aarkstore Enterprise

This report provides for the first time an up-to-date and comprehensive catalog of all furniture-related standards in the United States. More than 140 standards are listed, together with contact addresses of the standard-setting institutions, testing laboratories, and certification agencies. Special attention has been given to flammability standards for upholstered furniture and bedding, as well as safety standards for baby and juvenile products. Also included are standards for important raw-materials and supplies, such as wood, veneer, particleboard, engineered wooden panels, furniture hardware, paints, lacquers, varnishes, etc.

 

Executive Summary

Standards are publications that establish accepted practices, technical requirements and terminologies for diverse fields of human endeavour. Standards serve three main purposes :

- To protect consumers by enhancing product transparency
- To benefit the safety and health of the public
- To facilitate domestic and international trade

In regards to furniture, most standards concern safety and health issues. Furniture – by its very nature – is not associated with great risks. Nevertheless, certain products have been deemed sufficiently dangerous by regulators to require the imposition of appropriate safety standards. This applies predominantly to (i) baby and children furniture, (ii) mattresses and upholstered furniture in regards to flammability, and (iii) furniture used in “high risk occupancies”, such as detention and correctional facilities, hospitals, mental institutions, school dormitories etc.

Standards are developed and written by Standard Setting Institutions which can be governmental or private sector entities. Regulated or Mandatory Standards are either issued by federal, state, or local governments and defined in laws and regulations, or they are issued by private institutions but referenced in laws or regulations. As a rule, regulated standards apply to the entire supply chain, including manufacturers, importers, distributors, retailers and other producers/sellers of the product in question.

Voluntary Standards are usually developed by trade associations and other private institutions. Trade associations often require that their members adhere to their standards. Sometimes state and local governments also develop voluntary standards or guidelines. In spite of their non-binding nature, the observance to voluntary standards may offer some legal backing in the case of litigations.

Standards are written either as Performance Standards or as Design or Construction Standards. The first mentioned kind of standards describes the desired performance of a product. They are flexible and provide industry with much scope to innovate. Design or construction standards give clear directions to producers about the construction of the product, thereby enhancing the certainty of the outcome. However, design standards may be intrusive, cumbersome and frequently lagging behind technological change.

For a product to meet a certain standard, it may have to pass some prescribed testing procedures or calibration, usually done in a laboratory. The testing may be performed by the manufacturers of the products themselves. However, in many cases it may have to be done by an independent – and in some cases an accredited laboratory. In order to publicly demonstrate that a product meets a standard, it may also have to be certified by a recognized certification agency. Conformance certification is usually carried out by the standard-setting institutions, or a testing lab. There are over 100 private organizations and over 60 federal programs in the United States performing certification, testing and accreditation services.

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Office Furniture Consumption in Canada and Forecast to 2016

This book analyzes the economic and demographic forces impacting the Canadian demand for office furniture. The study is finely segregated by product categories, end-user categories and geographical regions. Forecasts are provided to 2016. The author of the book comes to some interesting and unexpected conclusions which need to be taken into account to gain a thorough appreciation of the present and future course of the Canadian office furniture demand.

The Canadian market for office furniture (at retail prices) in 2006 totaled $6,426 million, up 9.5% over 2005. This was the 4th year in a row with positive growth. On an historic perspective, the office furniture market is ahead by 121% between 1996 and 2006. Even if expressed in constant dollar terms the advance of 109% is quite respectable.

The key contributors to office employment are finance, professional and technical services, management services, and government. We expect that office furniture intensive employment will continue to grow faster than non-office intensive employment. In fact, we foresee overall gain in office employment of 16.3% or approximately 597,000 persons between 2006 and 2016. In particular, professional and technical services as well as management services will grow at an above-average pace.

Due to the above mentioned employment trends, we believe that growth of the office furniture market this year – as well as in all years within our prediction period (2006 – 2016) – will remain positive – both in value and unit terms, hovering around the 4 to 9% range. For this year, we anticipate a market value of C$ 7,416 million (expressed at retail prices), up from C$ 6,901 million last year. If our predictions are correct, the market value would reach C$ 10,391 million mark in 2016.

The office furniture market is about evenly divided among seats (both of the metal and non-metal variety), all other metal office furniture, and all other non-metal office furniture. The impact new technologies in the office environment caused some shifts in the market composition of office furniture during the past ten years along the following lines:

-seats increased their share from 32% to 36%. The advance applies to both metal and non-metal seats, as well as to swivel and other seats.
-non-metal office furniture gained market share at the expense of metal office furniture.
-there is a shift away from desks towards other forms of office employee accommodation, especially toward systems combining work-tops and storage
 
 
Table of Contents :
Section Topic Page

1 The Size of the Market by Product Category and Region 1

2 Client Categories 7
2.1 Client Groups by Industry 8
2.2 Client Groups by Size and Kind of Establishment 15
2.3 Client Groups by Occupation of the End User 20
2.4 Client Groups by Age and Sex of the End User 26
2.5 Client Groups by Quantity per Purchasing Incidence 29
2.6 Governments 30

3 Market Forces 33
3.1 The Pace and Health of the Economy 34
3.2 The Growth of Office Employment 36
3.3 Commercial Construction Activity 38
3.4 The Changing Office Environment 40

4 Forecast and Anticipated Trends 50
4.1 Growth of the Economy 51
4.2 Growth of Office Employment 52
4.3 Growth of the Office Furniture Market 54

 
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Handbook of Furniture Manufacturing and Marketing By Aarkstore Enterprise

This loose-leaf reference work analyzes the entire North American furniture industry and its distribution channels. It uncovers market trends and makes forecasts to the end of this century. The book deals with all management and strategic topics of relevance to furniture executives. They range from market information and financial ratios, to new production technologies and training. All industry and trading segments are covered, i.e. household and office furniture, kitchen cabinets, plastic and metal furniture, as well as independent dealers, department stores and wholesalers. It is referenced and contains a full index and 350 exhibits. Revised and updated chapters will be issued periodically to keep the book at the forefront of new developments.
 
 
Table of Contents : 
Table of Content

Historic Developments

Industry Structure

The Importance And Structure Of The Canadian Furniture Industry

Furniture Associations In North America

Governments

Regulatory Framework In The Usa

Company Organization

Organization & Management Of American Furniture Companies

Production

Furniture Standards In North America

Wood Material Use In The U.S. Furniture And Cabinet Industries

Marketing

American Demand For Household Furniture And Trends

American Demand For Office Furniture And Trends

Canadian Demand For Household Furniture And Trends

Canadian Demands For Office Furniture And Trends

Furniture Exhibitions, USA – Canada – Mexico

Finance

The Financial Health Of The American Furniture Industry

The Financial Health Of The Canadian Furniture Industry

Labor & Training

Employment And Wages In The American Furniture Industry

Employment And Wages In The Canadian Furniture Industry

Wholesaling

Furniture Wholesaling In The USA

Retailing

Furniture Retailing In The United States

Furniture Retailing In Canada

Foreign Countries

The Furniture Industry In Poland

The Furniture Industry In Germany

Appendix

Statistical Tables 
 
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