UK Consumer Satisfaction Index 2009: Sector Summary – Aarkstore Enterprise

In an intensely competitive retail market, keeping customers satisfied has never been more important. Retailers need to understand how they satisfy their shoppers in order to enhance their appeal and increase customer loyalty. Moreover, an insight into what drives customer satisfaction at competitors is essential to win customers from them.
 
 Scope
 
 Measures and ranks customer satisfaction for all significant retailers in the sector over six years (2004-2009).
 Includes ratings for eight performance metrics: price, range, quality, service, convenience, ambience, layout and facilities.
 Covers eight retailer sectors: clothing, DIY, electricals, food & grocery, footwear, homewares, music & video and personal care.
 
 Highlights
 
 John Lewis has retained the top spot in the 2009 Consumer Satisfaction Index. Despite its overall satisfaction score falling one point short of its record high in 2008, John Lewis maintains its considerable lead over all other retailers. The department store achieved particularly high scores in service, quality and facilities.
 
 IKEA has gained an impressive three places on its 2008 position and is now ranked second. IKEA scores highly for facilities and layout, while performing strongly on product range. The retailer has benefited from the launch of its transactional website and is making improvements to its convenience credentials.
 
 Amazon is third and is the only pureplay specialist in the top ten. Amazon provides an easy to use, well designed and innovative website, with a range of user-friendly features and a high level of customer service and flexible delivery options – reflected in its high facilities and convenience scores.
 
 Reasons to Purchase
 
 Identify the preferences of your shoppers and how successful you are in delivering on them to help you retain your customers.
 Understand the weaknesses of your competitors’ customer proposition and exploit it to your advantage.
 Independently track how strategies and management policy are affecting or influencing customer satisfaction.

For more information, kindly visit :
http://www.aarkstore.com/reports/UK-Consumer-Satisfaction-Index-2009-Sector-Summary-15043.html

Relatede Reports:

 UK Consumer Satisfaction Index 2009; Personal Care
 UK Consumer Insights 2008: Boots – Personal Care
 UK Consumer Insights 2008: Superdrug – Personal Care
 UK Consumer Satisfaction Index 2009 Music & Video
 UK Consumer Satisfaction Index 2009: Homewares
 UK Consumer Satisfaction Index 2009: Food & Grocery
 UK Consumer Satisfaction Index 2009 Electricals
 UK Consumer Satisfaction Index 2009 – DIY
UK Consumer Satisfaction Index 2009; Personal Care

Retail Futures: UK Homewares Q2 2009 – Aarkstore Enterprise

Retail Futures is a unique forecasting tool providing dynamic, accurate forecasts of market demand and price pressures – with full explanation of assumptions made – every three months. Seven sectors forecasts are available (Clothing & Footwear, DIY & Gardening, Electricals, Furniture & Floorcoverings, Food & Grocery, Health & Beauty and Homewares) and a Sector Summary forecast.

Reasons to Purchase

This unique tool takes account of the latest retail events. It tracks short term changes in retail and quantifies their impact on category sales.

The reliable and accurate data exposes opportunities for growth and is a key operational planning tool to aid tactical and strategic decision-making.

It allows you to benchmark performance with confidence and set effective targets to help maximise performance.

For more information, kindly visit :

http://www.aarkstore.com/reports/Retail-Futures-UK-Homewares-Q2-2009-14536.html

Welcome to Aarkstore Market Research Aggregation

We specialize in providing online market business information on market research reports, books, magazines, conference booking at competitive prices, and strive to provide excellent and innovative service to our customers. We are built on the premise that reading is valuable, capable of stirring emotions and firing the imagination. Whether you’re looking for new product trends or competitive analysis of a new or existing market, Aarkstore.com has the best resource offerings and the expertise to make sure you get the right product every time. 
 
http://www.aarkstore.com

Report of Chinese Apparel Industry, 2009

Apparel manufacture is intensive-laboring industry. Since the reform and open-up, the textile industry had developed fast and had been the important export department of the industrial products with the merits of abundant work force in China. In recent years, the export advantages of Chinese textile industry had cut down because of the cost enhancement in work force and the increased price in the raw material etc. The international financial crisis further weakened the export competitiveness of Chinese textile industry, facing huge development challenges.

In 2008, the accumulated export revenues of Chinese apparel industry were 119.790 billion USD, up by 4.10% compared with 2007, the export growth speed dropping sharply.

Since the 1990s, China’s exports to America and European Union had kept going up without great fluctuation. But the exports to some other countries fluctuated greatly, especially India and Pakistan etc. European, American and Japanese market, accounting for 60% import volumes of the textile clothing in the world, had formed certain dependency on Chinese textile clothing, which could not be easily changed because of the present financial crisis. The international financial crisis did not change the people’s demands for the daily necessities, but obliged to the change of consumption structures and habits. The expenditure in the entertainment cut down. The consumers were sensitive to the price. The change of the consumption habits made the medium and high quality clothing industry lose a lot. The consumption structure shifted to the medium and low quality products, making the suppliers of the low-priced clothing obtain more opportunities and accounting for more market share.

It was predicted that the export price of Chinese textile products would decrease. The declining overseas demands would form huge pressure for the export price. Since 2008, the pressure had led most Chinese clothing enterprises to maintain the costs and slight profits and many enterprises had been in the dilemma. In 2009, the declining demands will persist, forming great pressure for the export price of Chinese textile products. However, the reduction in the price of basic energy and raw materials will provide certain space for the price declining of Chinese export commodities. After September, 2008, the reduction in the price of basic energy and raw materials and demands made the fast drops of PPI. It was predicted that the YOY growth rate of Chinese PPI would probably be the negative value in the whole year of 2009, down by about 3%.

It is predicted that the export volumes of Chinese clothing industry will cut down by 10% compared with 2008.

Since August, 2008, Chinese government had cut down or cancelled the export duty of partial export commodities and increased the export tax rebate rate of the textile products for several times. The exchange rate of RMB against USD probably devalued, which would provide certain space for the reduction in the export price of Chinese Textile products.
On 4th February, 2009, Chinese government approved Adjustment and Revitalization Plan of Textile Industry with the purposes of expanding the exports, increasing employment, increasing farmers’ income and promoting the development of urbanization. Chinese governments pointed out that the enterprises should speed up the replacement of backward yield capacity and support the mergers and acquisitions so as to speed up the textile industry revitalization. It is predicted that the concentration of Chinese apparel industry will be enhanced. The outstanding enterprises will develop fast depending on its advantages of capital, customers and risk resistance ability.

The author wrote this report by interviewing the experts in the apparel industry and investigating into partial Chinese apparel enterprises in order to provide some recommendations for the international and Chinese clothing manufacturers, import and export dealers and other people to tide over the economic depression.

More following information can be obtained in this report:
- Production Situation of Chinese Apparel Industry
- Demands of Chinese Apparel Industry
- Imports and Exports of Chinese Apparel Industry
- Influences of International Financial Crisis on Chinese Apparel Industry
- Factors Affecting the Development of Chinese Apparel Industry
- Major Enterprises of Chinese Apparel Industry
-Influences of Adjustment and Revitalization Plan of Textile Industry on Chinese Apparel Industry
- Development Trends of Chinese Apparel Industry

The apparel in this report refers to the various male, female and children clothing by cutting and sewing, used the textiles as the major raw materials.

For more information, kindly visit :
http://www.aarkstore.com/reports/Report-of-Chinese-Apparel-Industry-2009-13349.html

or email us : press@aarkstore.com

Indian Lingerie Industry: Trends and Opportunities

India holds immense growth potential for the lingerie industry, which is evident from the entry of large international brands in the Indian market in the last few years. A key factor characterizing the blooming Indian lingerie market is the increasing size of the organized market and the declining share of the unorganized market resulting in growing independent brands taking charge of the market. In addition, growing income levels of Indians and their changing lifestyles has rechristened lingerie from just an undergarment to a fashion clothing item, at least in the urban centers.

Times have changed for the better for the Indian women like never before in terms of fashion style and statement coupled with growing wealth that is helping the growth of the organized lingerie industry. From being a market worth Rs. 780 crore (US$175.9 million) in 2003, the organized lingerie market has almost doubled to Rs. 1645 crore (US$370.3 million) bustling business in the last five years.

Trade analysts and the industry insiders believe that this is because the whole scale of the Indian market has improved beyond recognition during the last five years following the advent of multinational brands in the market place and the growth of organized retail. This, perhaps, is the reason why the premium and super-premium segment of the lingerie industry, with brassieres priced above Rs. 200 (US$5) and mostly characterized by the presence of international brands, are witnessing higher growth compared to mid-market and low/economy segments.

In view of the current situation, the premium and super-premium segments of the industry are advancing following a consumer shift from economy and mid-market segments to the premium segment, while the low and economy segment is gaining from the industry being more organized.

Characterizing the premium segment are either international brands or joint venture of Indian manufacturers with international companies. Lovable, Enamor and Triumph have successfully established themselves as premium lingerie brands and brands that are in expansion mode include Etam, Benetton, La Perla and About U.

The mid-market segment is characterized by the presence of national players like Maxwell Industries (with Daisy Dee brand), BodyCare, Groversons, Red Rose, Juliet, Jockey, and Libertina.

Factors like growth in income level, preference for recognizable brands and rapid growth of organized retail is anticipated to increase the current share of the organized lingerie market of 28% in the next three years.

The study titled “Indian Lingerie Industry: Trends and Opportunities” analyzes the overall Indian lingerie market in the context of growth and developments in the niche segment of the apparel industry. The apparel and textile industry has also been examined in the first section of the report.
This study is an attempt to explore the lingerie industry through primary and secondary research and to bring out the market potential and major industry trends. As classified on the basis of price, the three broad segments of the Indian lingerie industry – low and economy, mid-market and premium and super-premium – have been analyzed in-depth to understand the growth pattern and functioning of the leading players in the respective segments. Further, supply chain of the Indian lingerie industry has been assessed and major sales channels for lingerie evaluated.

To know more, kindly visit  :
http://www.aarkstore.com/report/report.asp?reportid=758
or email us your query at press@aarkstore.com

UK Consumer Satisfaction Index 2009: Clothing – now available through Aarkstore

In an intensely competitive retail market, keeping customers satisfied has never been more important. Retailers need to understand how they satisfy their shoppers in order to enhance their appeal and increase customer loyalty. Moreover, an insight into what drives customer satisfaction at competitors is essential to win customers from them.

Scope

Measures and ranks customer satisfaction for all significant retailers in the sector over six years (2004-2009).
Includes ratings for eight performance metrics: price, range, quality, service, convenience, ambience, layout and facilities.
Covers 24 retailers including M&S, Primark, John Lewis, TK Maxx, Asda, Matalan, River Island, Bhs, New Look, Next and Debenhams.

Highlights

The downturn in consumer sentiment has directly benefited value clothing retailers and with the economic climate set to deteriorate further in 2009, value players with a strong cohesive offer are likely to satisfy the needs of a greater number of shoppers going forward. New Look, TK Maxx and Primark produced particularly strong showings this year.

John Lewis holds on to the crown for the third year running. With a score 57 points above the average this year, it tops the charts for service and layout and sits comfortably in the top three for range, convenience and ambience, proving that retailers cannot depend on price alone to satisfy customers.

Marks & Spencer’s quality credentials continue to satisfy its core shopper. Moving up one place to fourth position, M&S’ main shoppers are satisfied across a vast number of metrics, but at the top of this is quality for the sixth consecutive year.

Reasons to Purchase

Identify the preferences of your shoppers and how successful you are in delivering on them to help you retain your customers.
Understand the weaknesses of your competitors’ customer proposition and exploit them to your advantage.
Independently track how strategies and management policy are affecting or influencing customer satisfaction.

For more information, kindly visit :
http://www.aarkstore.com/reports/UK-Consumer-Satisfaction-Index-2009-Clothing-15051.html